- PROUDLY AUSTRALIAN OWNED & OPERATED
- SHIP TO AU, NZ, USA, GERMNARY & UK
- FREE 14 DAY RETURNS
WHY HEARTBEAT
The name reflects what truly matters: care that is personal, consistent and real. Every design, service and experience is created to bring ease and warmth to life's rhythm.
Heartbeat is an Australian leather brand focused on creating bags and accessories that balance considered design with everyday functionality. Crafted from premium leather and finished by hand, every piece is developed with attention to form, material and longevity — ensuring it performs as well as it presents.
100%
Premium Leather
6+
Years of Craft
5
Countries Shipping
SHOP OUR COLLECTIONS
OUR HANDCRAFTED LEATHER GOODS
BEST SELLERS
SIGNATURE SELECTION
Frequently Asked Questions
What is Heartbeat?
Heartbeat creates thoughtful essentials that make everyday life softer, calmer and more considered. We combine natural materials, refined design and mindful functionality so each piece feels good, does good and lasts beautifully.
What does “Heartbeat” stand for?
The name reflects what truly matters: care that is personal, consistent and real. Every design, service and experience is created to bring ease and warmth to life’s rhythm.
Where are Heartbeat products designed and made?
Heartbeat is designed in Australia and crafted with trusted makers who share our values of integrity, quality and responsibility. We partner with global artisans and manufacturing specialists who maintain high ethical and environmental standards.
Is Heartbeat an Australian company?
Yes. Heartbeat is an Australian-owned brand, headquartered in Melbourne.
How can I place an order?
You can purchase directly from our website. Simply add your chosen items to the cart, select your delivery option and complete checkout. You may check out as a guest or create an account to access additional benefits, including our Circle of Care loyalty programme.
Can I edit or cancel my order after placing it?
We start preparing orders promptly to ensure timely delivery. If you need to make a change, please contact us at contact@theheartbeat.com.au as soon as possible and we will do our best to assist before dispatch.
What payment methods do you accept?
We accept major credit and debit cards, PayPal, and select digital wallets. Payments are processed securely in Australian dollars (AUD).
Where do you deliver?
Heartbeat ships across Australia. Remote-area delivery times may vary.
How long will my order take to arrive?
Most Australian metro orders arrive within 3–6 business days. Express options are available at checkout for faster delivery.
How can I track my order?
Once shipped, you will receive a confirmation email with tracking details. You can also log into your account to view order status.
Do you offer gift-wrap or express upgrades?
Yes. Complimentary gift-wrap and express delivery upgrades are available through our Circle of Care rewards programme.
