Shipping Policy

Last Updated: September 05, 2025

We are committed to getting your Heartbeat pieces to you safely and on time.

1.      Shipping Times

·        Australia-wide shipping: Estimated delivery within 3–7 business days.

·        Express shipping (if available): 1–3 business days.

·        We aim to dispatch all orders within 1–2 business days(Mon-Fri).

·        Delivery timeframes may vary during peak periods or due to external delays.

2.     Shipping Costs

·        We offer free shipping on all orders

3.    Tracking

Once your order is shipped, you’ll receive an email with tracking details so you can follow its journey to your doorstep.

4.    International Shipping

Currently, we only ship within Australia. Stay tuned — we hope to offer international delivery soon!

 5. Order Cancellations by Heartbeat

Heartbeat reserves the right to cancel any order due to stock issues, payment concerns, or suspected fraud. If this occurs, you will be fully refunded.